Alpha has been in the repair business since 1983, and has established an efficient, international network of service depots for RMAs, product repair and refurbishment of Alpha and third-party equipment. All warranty and non-warranty repairs, testing and calibration are provided by certified technicians using state-of-the-art equipment and techniques.
- Provide the highest quality repair for Alpha products
- Apply the latest factory upgrades and ECOs
- Perform Automated Test Procedures to provide the appropriate level of testing after each repair
- We are the only services entity to provide both warranty and non-warranty repairs
- Lean methodologies and continuous improvement culture drives improvements in repair prices, return times, and customer satisfaction