Privacy Policy
Privacy Policy
Last modified: January 14, 2026
- Introduction
EnerSys and its affiliated entities ("Company" or "We") respects your privacy and are committed to protecting it through our compliance with this policy and applicable U.S. federal, state, and local data privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and similar state privacy statutes.
This policy describes the types of information we may collect from you or that you may provide when you visit the website (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
- Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, postal address, e-mail address, telephone number, commercial information, internet or other electronic network activity, professional or employment-related information, or inferences drawn from any of the aforementioned categories of information, including any other identifier by which you may be contacted online or offline ("personal information");
- That is about your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
- Your search queries on the Website.
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Sensitive Personal Information
We may collect the following categories of sensitive personal information subject to heightened protection:
- Social security numbers and financial account information
- Precise geolocation data (GPS, Bluetooth, or IP location services)
- Health information and biometric data
- Racial or ethnic origin
- Religious or philosophical beliefs
- Union membership information
- Genetic data
- Information concerning sex life or sexual orientation
- Citizen immigration status
We limit our use of sensitive personal information to purposes necessary to provide the services you request or as otherwise permitted under law. We do not use sensitive personal information for behavioral advertising, profiling, or automated decision-making that produces legal or similarly significant effects, unless we obtain your explicit consent.
- Cookies and Tracking Technologies Information
This Website uses cookies, web beacons, pixel tags, and similar tracking technologies ("Tracking Technologies") to collect information about your browsing activity, including details about your visits to our Website and information about your computer and internet connection, including your IP address, operating system, and browser type. Under state privacy law standards, we require clear and conspicuous affirmative express consent before deploying non-essential Tracking Technologies.
Types of Tracking Technologies Used:
- Essential Cookies(deployed without consent): session cookies, security cookies, preference cookies strictly necessary for website functionality.
- Non-Essential Tracking Technologies(require affirmative consent):
- Analytics cookies (Google Analytics): track usage patterns, page visits, user engagement.
- Remarketing and Retargeting pixels (Google Ads, Microsoft Advertising): track previous website visitors across third-party websites to display targeted advertisements.
- Third-party advertising cookies: allow advertising partners to serve interest-based (behavioral) advertising.
- Heatmaps and session recording (Microsoft Clarity): capture behavioral metrics, heatmaps, and session recordings for site optimization and marketing.
- Flash cookies and Local Stored Objects: persistent local storage outside of browser cookie controls.
Our Consent Approach:
- Separate, clear consent banner displayed on first visit (not buried in policy or terms).
- Consent for non-essential tracking is affirmative (users must actively opt-in; silence or inaction = no consent).
- Granular consent options allowing users to accept analytics, advertising, or personalization separately.
- Easy opt-out mechanism in user account preferences and persistent "Your Privacy Choices" link.
- No consent bundling: tracking consent is separate from accepting Terms of Use or Privacy Policy.
- Renewal requirement: consent requests renewed annually or upon material policy changes.
Google and Microsoft Data Practices:
- Google Ads and Microsoft Advertising use cookies to track visitors and serve ads based on prior website visits. Google Privacy Policy| Google Ad Preferences (opt-out) | Microsoft Privacy Statement
- Microsoft Clarity processes behavioral data including heatmaps and session recordings. Users can disable Clarity tracking through browser settings or opt out at Microsoft Clarity. We collect usage data through these services as described above and process it in accordance with their respective privacy policies.
User Control Over Cookies:
- Set your browser to refuse cookies (though functionality may be limited).
- Use Network Advertising Initiative (NAI) Opt-Out Tool to opt out from NAI members.
- Use Your Ad Choices to opt out of behavioral advertising.
Use browser privacy tools (e.g., Do Not Track signals); these signals may not be recognized by all third parties.
- How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide though it.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Personal Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Sensitive Personal Information Restrictions
We collect information that may constitute sensitive personal information under applicable privacy law as described in the Information We Collect About You and How We Collect It Section. We do NOT use sensitive personal information for:
- Behavioral advertising, profiling, or targeted marketing (unless we obtain your explicit affirmative consent).
- Automated decision-making that produces legal or similarly significant effects (g., eligibility determinations, pricing).
- Discrimination or disparate impact based on protected characteristics.
We use sensitive personal information ONLY for:
- Providing services you explicitly requested.
- Fraud detection and prevention.
- Security and integrity purposes.
- Compliance with legal obligations.
- As you have explicitly authorized.
- Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
- To third parties to market their products or services to you if you have consented to or have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Personal Information.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
Service Providers
We may also disclose personal information that we collect to contractors, service providers, and other third parties ("Service Providers") we use to support our business. Under CCPA and CPRA and state privacy law, we ensure:
- Contractual obligations require Service Providers to maintain confidentiality and use personal information only for the specific, limited purposes for which we provide it.
- No independent use: Service Providers may NOT sell, rent, lease, trade, or share personal information for their own purposes or on their own behalf.
- Compliance certification: contracts include representations that Service Providers comply with applicable privacy laws.
- Right to audit: we retain audit rights to verify Service Provider compliance.
- Data deletion notices: we notify Service Providers when consumers exercise deletion rights.
- Service Providers include: payment processors, email service providers, cloud hosting providers, analytics vendors, customer service platforms, marketing automation providers, and IT support contractors.
Categories of Service Providers and their purposes:
- Payment processors: process payment transactions.
- Email and SMS providers: send transactional and marketing communications.
- Cloud hosting: maintain website and data infrastructure.
- Analytics vendors: track website usage and performance.
- Customer relationship management (CRM): manage customer interactions and sales.
- IT and Security services: monitor system security, prevent fraud, prevent unauthorized access.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Website Terms of Useor Terms and Conditions and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
- Sale of Sharing of Personal Information
We engage in limited 'sharing' of personal information for cross-context behavioral advertising purposes. We disclose identifiers and network activity to Google Ads, Microsoft Advertising, and other ad networks for remarketing and targeted advertising. We do NOT sell personal information for monetary compensation, and we do NOT share sensitive personal information. We disclose the following categories of personal information to third‑party partners for advertising and analytics:
- Identifiers (such as cookie IDs, device identifiers, IP address, and hashed email address).
- Internet or other electronic network activity information (such as browsing history, search history, and information regarding your interactions with our Website and advertisements).
- Inferences drawn from the above (such as inferred interests for advertising and marketing).
Who Receives This Information:
We share these categories of personal information with:
- Google Ads and related Google advertising services (for remarketing and targeted advertising).
- Microsoft Advertising (for remarketing and cross‑platform advertising).
- Other third‑party advertising networks and demand‑side platforms that deliver interest‑based ads.
- Analytics providers that help us measure and improve our Website and advertising campaigns.
For What Purposes:
We share this information so that these third parties can:
- Deliver advertisements to you based on your prior visits to our Website and your interests.
- Measure the effectiveness of our advertising campaigns.
- Provide us with analytics and insights to improve our Website and services.
What We Do NOT Sell or Share:
- We do not sell your personal information in exchange for monetary compensation.
- We do not sell or share sensitive personal information (such as financial account numbers, precise geolocation, health or biometric data, racial or ethnic origin, religious beliefs, union membership, genetic data, or information concerning sex life or sexual orientation) for cross‑context behavioral advertising.
Your Right to Opt-Out of Sale and Sharing:
Under applicable privacy laws, you have the right to direct us not to sell or share your personal information for cross‑context behavioral advertising. You may exercise this right by:
- Using the “Do Not Sell or Share My Personal Information” link on our Website and submitting the online form;
- Enabling a browser‑based Global Privacy Control (GPC) signal, which we treat as a valid request to opt out of sale and sharing for that browser;
- Emailing us at privacy@enersys.comwith “Do Not Sell or Share My Personal Information” in the subject line; or
- Calling our toll‑free number at 1‑855‑384-5231.
You may also designate an authorized agent to submit an opt‑out request on your behalf. We may require proof that the agent is authorized to act for you.
Our Response to Opt‑Out Requests:
We will honor your verified opt‑out request within the time period required by applicable law and will direct our advertising and analytics partners not to use your personal information for cross‑context behavioral advertising. You may still see advertisements, but they will be based on contextual information (such as the page you are visiting) rather than your inferred interests.
- Choices About How We Use and Disclose Your Information
Cookies and Tracking Technologies
Note: We honor Global Privacy Control (GPC) signals transmitted through your browser. When you enable GPC, we treat it as a universal opt-out of sales and sharing (where applicable) and targeted advertising.
Email Marketing and Promotional Communications
Opt-out by:
Note: This opt-out applies to promotional and marketing communications only. We will continue to send transactional messages (order confirmations, shipping updates, account alerts, customer service responses) regardless of opt-out status.
Third-Party Disclosure for Marketing
We do not disclose your personal information to third parties for their direct marketing purposes without your explicit affirmative consent. If we materially change this practice, we will provide separate, clear notice.
Interest-Based (Behavioral) Advertising
We work with third-party partners (including Google, Microsoft, and other ad networks) to display targeted advertisements based on your interests. To opt out:
Important: These opt-outs apply only to the specific platform or network. You may need to opt out separately with each advertiser or ad network. Opting out does not mean you will stop seeing ads; you will see non-personalized ads instead.
California-Specific Rights and Choices
California residents have additional rights under CCPA and CPRA. Please see Your California Privacy Rights for details.
Other State Residents
If you are a resident of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, or other state with comprehensive privacy legislation, you have rights including access, deletion, correction, and opt-out. To exercise rights:
- Submit requests online.
- Email privacy@enersys.com
- Mail: Legal Department, 2366 Bernville Road, Reading PA 19605
- Phone: 1 855-384-5231
Nevada Residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to: privacy@enersys.com. We do not currently sell data triggering that statute's opt-out requirements.
- Children Under the Age of 16
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to, or on the Website. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@enersys.com.
- California Residents Consumer Rights and How to Exercise Them
Under the CPRA, we do not knowingly "sell" or "share" personal information of minors under 13 without affirmative authorization; for children under 13, we require parental consent. If you are under 13, please do not use our Website or provide any information. If you are a parent or guardian and believe we have collected information from your child, contact privacy@enersys.com immediately.
Right to Know and Access: You may request access to the personal information we have collected about you, including:
- Categories of personal information collected.
- Specific pieces of personal information.
- Sources of collection.
- Business purposes for collection.
- Categories of third parties with whom information is shared.
Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions:
- We must notify all Service Providers to whom we disclosed the information and direct them to delete (unless it proves impossible or involves disproportionate effort).
- We must notify all third parties to whom we sold or shared the information of your deletion request.
- Exceptions: Information necessary to complete transactions, comply with law, enable security functions, or internal analytics (deidentified).
- We may retain information on archived or backup systems until next accessed or used.
Right to Correct and Rectify: You may request correction of inaccurate personal information we maintain about you.
Right to Opt-Out of "Sales" and "Sharing": To the extent we engage in selling or sharing your personal information for cross‑context behavioral advertising as described in the “Sale or Sharing of Personal Information” section above, you may opt‑out. Submit a request via:
Right to Limit Use of Sensitive Personal Information: You may request that we limit our use and disclosure of sensitive personal information to purposes necessary to provide the services you request or as otherwise permitted under law.
Right to Non-Discrimination: We will NOT discriminate against you for exercising your privacy rights (no pricing differences, service denial, or quality reduction).
Right to Restrict Automated Decision-Making: You may request that we not engage in profiling or automated decision-making that produces legal or similarly significant effects concerning you, unless the decision is necessary to provide a requested service or as required by law. If we engage in profiling or automated decision-making with significant effects, you have the right to:
- Understand the logic behind the automated decision.
- Challenge the decision.
- Request human review.
How to Exercise Your Rights:
Submit requests by:
- Online
- Email: privacy@enersys.com
- Mail: Legal Department, 2366 Bernville Road, Reading PA 19605
- Phone: 1 855-384-5231
Response Timeframe: We will respond to verifiable requests within 45 days (or up to 90 days if request is complex). We may request additional information to verify your identity using a documented and reasonable method.
No Response Fee: We do not charge fees for access, deletion, correction, or opt-out requests (we may charge for frivolous or burdensome requests).
Authorized Agent: You may designate an authorized agent to submit requests on your behalf. We may require proof of authorization (notarized power of attorney or signed permission letter).
Shine the Light (CA): California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@enersys.com or write to us at: Legal Department, 2366 Bernville Road, Reading, PA 19605.
- Data Retention and Deletion
We retain personal information for as long as necessary to:
- Provide services you have requested.
- Fulfill the purposes described in this Privacy Policy.
- Comply with legal obligations.
- Resolve disputes.
- Enforce agreements.
Retention periods by data category:
- Transactional data(purchase records, payment info): 3-7 years for tax, accounting, and fraud prevention purposes.
- Account registration data: for the duration of account existence; deleted upon deletion request.
- Marketing and Communications data: until unsubscribe or 2 years of inactivity, whichever is sooner.
- Website analytics and usage data: 12-24 months after collection (aggregated or deidentified data retained longer).
- Cookies and tracking data: as set in cookie notice (typically 6-12 months).
- Customer service communications: 2-3 years after last interaction.
- Security and fraud prevention logs: 1-2 years for security purposes.
- Sensitive personal information: retained only as long as necessary for stated purposes.
Automated Data Deletion: Where technologically feasible, we delete personal information automatically upon expiration of retention periods. You may request deletion at any time subject to legal obligations.
Archived and Backup Data: We may retain personal information on archived or backup systems separate from active systems. Backup data is deleted according to our backup and disaster recovery schedules.
- Data Security
We implement administrative, physical, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction:
- Encryption: all payment transactions and sensitive data encrypted using industry-standard TLS/SSL (minimum TLS 1.2).
- Access controls: role-based access restrictions; employees access only data necessary for job functions.
- Network security: firewalls, intrusion detection systems, regular penetration testing.
- Data minimization: we collect and retain only personal information necessary for stated purposes.
- Employee training: privacy and security training for all personnel with access to personal information.
- Incident response: documented procedures for detecting, investigating, and responding to security incidents.
- Third-party assessments: regular security audits and vulnerability assessments; compliance certifications maintained.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
- Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. For MATERIAL changes, we will provide notice via:
- Prominent notice on our Website homepagefor at least 30 days before the change becomes effective.
- Email notificationto your registered email address (you are responsible for maintaining an up-to-date email).
- Your account notificationif you maintain a registered account.
Material changes include: Changes to data we collect, how we use it, consumer rights, disclosure practices, or security measures.
Your acceptance of changes: Your continued use of the Website after changes become effective constitutes your acceptance. If you do not agree with changes, you may:
- Cease using the Website.
- Request deletion of your personal information.
- Exercise other available rights (opt-out, access, correction, etc.).
Archival versions: We maintain previous versions of this Privacy Policy for your reference. The date at the top of this page indicates when it was last revised. If more than 12 months have passed since the last update, we will conduct a compliance review to ensure continued adherence to all applicable privacy laws.
- Contact Information
To ask questions, submit requests, or comment about this Privacy Policy and our data practices:
Email: privacy@enersys.com ← Primary contact method
Phone: 1 855-384-5231 (Toll-free, M-F 9 AM - 5 PM EST)
Mail:
Legal Department
EnerSys
2366 Bernville Road
Reading, PA 19605
Online ← Submit data requests here